Join this workshop to become a more talented and confident author in KnowledgeOwl.
Ready to fly?
Sign up here: https://knowledgeowl.onfastspring.com/owlcademy
Interested, but unable to make these dates?
If you'd like to be notified when we're offering this workshop again, please join our waitlist using this form.
Goal
Participants will gain an understanding of KnowledgeOwl's features and functionalities for authoring and best practices for how they can incorporate them into their own workflows.
Who is this for?
- New and/or existing KnowledgeOwl authors
- Anyone doing any authoring in KnowledgeOwl
Topics
This workshop will explore KnowledgeOwl features and workflows for authoring content, including:
- Categories and articles
- Author Roles, Teams, and permissions
- WYSIWYG overview
- Reusable content (topic articles, shared content articles, snippets)
- Versioning
- Manage (filters, bulk edit, exports)
- File management/image best practices.
Meet your owl instructors
Marybeth Alexander is KnowledgeOwl's Founder & Chief Executive Owl. She's helped people create and manage their knowledge base websites for over a decade.
Kate Mueller is KnowledgeOwl's Documentation Goddess & Resident Cheesemonger and host of The Not-Boring Tech Writer podcast. She's a seasoned technical writer who’s written and maintained documentation for companies in broadcasting, financial services, IT, and software for 15+ years.
Together, they bring decades of experience solving knowledge management challenges with KnowledgeOwl's signature helpfulness.