Authoring 101

Join this workshop to become a more talented and confident author in KnowledgeOwl.

If you'd like to be notified when we're offering this workshop again, please let us know via this form.

Goal

Participants will gain an understanding of KnowledgeOwl's features and functionalities for authoring and best practices for how they can incorporate them into their own workflows.

Who is this for?

  • New and/or existing KnowledgeOwl authors
  • Anyone doing any authoring in KnowledgeOwl

Topics

This workshop will explore KnowledgeOwl features and workflows for authoring content, including:

  • Categories and articles
  • Author Roles, Teams, and permissions
  • WYSIWYG overview
  • Reusable content (topic articles, shared content articles, snippets)
  • Versioning
  • Manage (filters, bulk edit, exports)
    • File management/image best practices.

Each workshop is priced at $250/seat. You can also buy a bundle of all workshops to save money and get access to bonus perks.


Business customers are eligible for 1 free bundle seat per account.
Enterprise customers are eligible for 2 free bundle seats per account.

Email us at owlcademy@knowledgeowl.com to redeem your free seat(s)!

Meet your owl instructors

Marybeth Alexander is the CEO and founder of KnowledgeOwl, helping people create and manage their knowledge base websites for over a decade. 

Kate Mueller is the Documentation Goddess of KnowledgeOwl and host of The Not-Boring Tech Writer podcast, a seasoned technical writer who’s written and maintained documentation for companies in broadcasting, financial services, IT, and software for 15+ years.

Combined, these two pack a powerful punch of experience and problem-solving abilities with KnowledgeOwl’s characteristic helpfulness. Join us and bring your trickiest or most frustrating knowledge management-related problems to a cohort of like-minded peers.