KnowledgeOwl 101

Join this workshop for a comprehensive orientation of the KnowledgeOwl software.

Interested, but unable to make these dates?
If you'd like to be notified when we're offering this workshop again, please join our waitlist using this form.

Goal

Participants will gain a general understanding of the KnowledgeOwl software.

Who is this for?

  • New KO authors/new team members
  • People who have inherited a KnowledgeOwl knowledge base and don't know where to begin
  • Existing authors who want an overview of KnowledgeOwl's current capabilities

Topics

This workshop will provide a comprehensive orientation of the KnowledgeOwl software, including:

  • What is KO?
  • The KO application vs. KB websites
  • Authors vs. Readers
  • Categories vs. Articles
  • Theme and Style
  • Authoring
  • Security / access
  • Search
  • Reporting
  • Overviews of other features

Meet your owl instructors

Marybeth Alexander is KnowledgeOwl's Founder & Chief Executive Owl. She's helped people create and manage their knowledge base websites for over a decade.

Kate Mueller is KnowledgeOwl's Documentation Goddess & Resident Cheesemonger and host of The Not-Boring Tech Writer podcast. She's a seasoned technical writer who’s written and maintained documentation for companies in broadcasting, financial services, IT, and software for 15+ years.

Together, they bring decades of experience solving knowledge management challenges with KnowledgeOwl's signature helpfulness.