KnowledgeOwl 101

Join this workshop for a comprehensive orientation of the KnowledgeOwl software.

If you'd like to be notified when we're offering this workshop again, please let us know via this form.

Goal

Participants will gain a general overview and understanding of the KnowledgeOwl software.

Who is this for?

  • New KO authors/new team members
  • People who have inherited a KnowledgeOwl knowledge base and don't know where to begin
  • Existing authors who want an overview of KnowledgeOwl's current capabilities

Topics

This workshop will provide a comprehensive orientation of the KnowledgeOwl software, including:

  • What is KO?
  • The KO application vs. KB websites
  • Authors vs. Readers
  • Categories vs. Articles
  • Theme and Style
  • Authoring
  • Security / access
  • Search
  • Reporting
  • Overviews of other features

Each workshop is priced at $250/seat. You can also buy a bundle of all workshops to save money and get access to bonus perks.


Business customers are eligible for 1 free bundle seat per account.
Enterprise customers are eligible for 2 free bundle seats per account.

Email us at owlcademy@knowledgeowl.com to redeem your free seat(s)!

Meet your owl instructors

Marybeth Alexander is the CEO and founder of KnowledgeOwl, helping people create and manage their knowledge base websites for over a decade. 

Kate Mueller is the Documentation Goddess of KnowledgeOwl and host of The Not-Boring Tech Writer podcast, a seasoned technical writer who’s written and maintained documentation for companies in broadcasting, financial services, IT, and software for 15+ years.

Combined, these two pack a powerful punch of experience and problem-solving abilities with KnowledgeOwl’s characteristic helpfulness. Join us and bring your trickiest or most frustrating knowledge management-related problems to a cohort of like-minded peers.